Your privacy matters to us. This policy explains exactly what data 393bet collects, how it is used, and how it is protected — in plain, straightforward language.
Six commitments that underpin how 393bet handles your personal information.
393bet collects only the personal data that is strictly necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
393bet does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely for platform operation and legal compliance.
All data transmitted between your device and 393bet is encrypted using industry-standard TLS protocols. Sensitive data stored on our servers is encrypted at rest.
You have the right to access, correct, and request deletion of your personal data held by 393bet. Requests are handled within a reasonable timeframe as described in this policy.
393bet retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Data is securely deleted when no longer needed.
This policy tells you exactly what data is collected, why, and who it may be shared with. There are no hidden data practices at 393bet that are not disclosed here.
This Privacy Policy ("Policy") describes how 393bet ("the Platform," "we," "us," "our") collects, uses, stores, and protects the personal data of registered users ("Player," "you," "your") in connection with access to and use of the 393bet website and mobile application.
393bet is an online betting and casino platform operating at 393bet.lat and accessible via its associated Android application. References to "393bet," "we," "us," or "our" in this Policy refer to the entity operating the 393bet platform. The 393bet platform serves players across Pakistan and is designed to provide sports betting, live casino, and slot gaming products denominated in Pakistani Rupees.
For any privacy-related enquiry, you may contact us at the support email address listed in the footer of this website. We take data protection obligations seriously and are committed to handling your personal information with care and in accordance with applicable data protection principles.
393bet collects personal data in the following categories:
2.1 Registration Data. When you create a 393bet account, we collect your full name, date of birth, mobile number, email address (if provided), and the username and password you select. This information is required to establish and maintain your account.
2.2 Identity Verification Data. To comply with Know Your Customer (KYC) and anti-money laundering (AML) requirements, 393bet may request copies of your National Identity Card (CNIC), proof of address, and evidence of your payment method. These documents are collected and processed solely for identity and fraud prevention purposes.
2.3 Financial Data. We collect records of deposits, withdrawals, and transactions processed through your 393bet account, including the payment method used (e.g., JazzCash wallet number, Easypaisa account, bank account details), transaction amounts in PKR, timestamps, and transaction reference numbers. We do not store complete payment instrument credentials such as full card numbers.
2.4 Transactional & Betting Data. We maintain records of all bets placed, games played, and promotional activity on your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and statistical analysis.
2.5 Technical Data. We automatically collect technical information when you access 393bet, including IP address, device type, operating system, browser type, session duration, pages visited, and referring URLs. This data is used for security, fraud prevention, and platform performance optimisation.
2.6 Communications Data. If you contact 393bet support, we retain records of that correspondence, including the channel used (chat, email), the content of the communication, and timestamps.
393bet uses the personal data it collects for the following purposes:
393bet does not use your personal data for unsolicited marketing unless you have explicitly opted in to receive such communications. You may withdraw any marketing consent at any time by contacting support.
393bet processes your personal data on the following legal bases:
The 393bet website and application use cookies and similar tracking technologies to operate core platform functions, maintain your session, remember your preferences, and analyse usage patterns. The following categories of cookies are used:
You may control non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use the 393bet platform.
393bet does not sell your personal data to third parties. We may share your data in the following limited circumstances:
393bet operates internationally and some of its service providers and data processors may be located outside Pakistan. Where personal data is transferred to processors in other jurisdictions, 393bet takes reasonable steps to ensure that appropriate data protection safeguards are in place, including contractual data processing agreements that impose obligations equivalent to applicable data protection standards.
393bet retains your personal data for the following periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
As a 393bet player, you have the following rights in relation to your personal data:
393bet implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include TLS encryption for data in transit, encryption of sensitive data at rest, access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security assessments, and two-factor authentication options for player accounts.
Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. While 393bet takes data security seriously and employs industry-standard protections, we cannot guarantee absolute security. You are responsible for maintaining the security of your own login credentials and for reporting any suspected account compromise to 393bet immediately.
The 393bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that a minor in your care has created an account or submitted personal data to 393bet, please contact us immediately using the support email in the footer. We will promptly investigate and, where confirmed, close the account and delete the associated data.
393bet uses age verification procedures during registration and at the KYC stage to prevent minors from accessing the platform. Account holders are responsible for ensuring that no minor accesses the 393bet platform through their account.
393bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered players via the contact details on their account or by prominent notice on the 393bet website prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of 393bet following an update to this Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 393bet holds about you, please contact our support team using the email address displayed in the footer of this website. We aim to respond to all data-related enquiries within 30 calendar days. For account-specific concerns including self-exclusion and responsible gaming, please visit the Responsible Gaming page.
Your data is handled with care and transparency at 393bet. Join Pakistani players on a platform that takes privacy, security, and responsible gaming seriously. 18+ only.
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